Refund, Returns & Shipping Policy


Shipment Processing Time

All orders are processed within 5-7 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment MethodEstimate Delivery
Standard 3-5 Business Days 
Two Days 2 Business Days 
Overnight 1-2 Business Days 

* Overnight delivery is only available for orders with delivery addresses within the continental United States.

Delivery delays can occasionally occur due to shipping carrier support, please email  if you have further questions. 

Shipment to P.O. Boxes or APO/FPO Addresses

IIMPRINT ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. Orders will be available for tracking on USPS. 

Customs, Duties and Taxes

IIMPRINT is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


IIMPRINT is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the U.S.

Return & Exchange Policy

IIMPRINT works hard to create quality products to provide our customers.  Therefore, at the time all sales are final. Please make sure you review your order, thoroughly before checking out. 


Register now and find a Mentor